{"id":1056,"date":"2019-01-30T09:46:03","date_gmt":"2019-01-30T09:46:03","guid":{"rendered":"http:\/\/www.proftesting.com\/blog\/?p=1056"},"modified":"2019-01-29T22:18:33","modified_gmt":"2019-01-29T22:18:33","slug":"delphi-method","status":"publish","type":"post","link":"https:\/\/www.proftesting.com\/blog\/2019\/01\/30\/delphi-method\/","title":{"rendered":"Conducting a Revalidation Job Analysis: How the Delphi Method May Prove Useful"},"content":{"rendered":"\n<p>Let us begin by defining the Delphi\nMethod for collecting data.&nbsp; The Delphi\nMethod involves creating a questionnaire, administering it to a panel of\nstakeholders, soliciting feedback, updating the questionnaire based on the\nfeedback, and sending it out again, as illustrated below.&nbsp; This iterative process may go for 2, 3, or\nmore rounds until consensus is obtained.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"http:\/\/www.proftesting.com\/blog\/wp-content\/uploads\/2019\/01\/1.19-Delphi-3.png\" alt=\"Delphi Method\" class=\"wp-image-1066\"\/><\/figure>\n\n\n\n<p>For example, let\u2019s pretend we were trying\nto identify the Top 10 best burger places in a specific city.&nbsp; In our Round 1 questionnaire we might ask\nindividuals to name their Top 10 favorite burger places.&nbsp; We would consolidate that feedback into a list\nof the most common places given by our stakeholders (let\u2019s pretend that there\nwere 15 places common across all stakeholder responses).&nbsp; Then, our Round 2 questionnaire might ask\nthese same individuals to rank order the 15 burger places from best to\nworst.&nbsp; For Round 2, we would look at the\nresponse options from all stakeholders and rank the burger places based on a\nconsolidation of all responses, hopefully eliminating the bottom 5\nrestaurants.&nbsp; In our Round 3\nquestionnaire we would provide the Top 10 list of burger places ranked in order\nand ask individual to adjust the ranking, as necessary.&nbsp; For example, the majority of our respondents\nmight be fine with our top two burger places, but might feel strongly that 3\nand 4 need to be swapped.&nbsp; At this point\nwe should be nearing consensus, but if not, we would continue administering questionnaires\nuntil we have reached consensus.<\/p>\n\n\n\n<p>Now, how does this apply to a Job Analysis?&nbsp; One could use this method to revalidate an existing job\/task analysis when a face-to-face focus group isn\u2019t feasible (either due to financial or geographical constraints).&nbsp; In this instance, the existing job\/task analysis could be turned into a questionnaire.&nbsp; For Round 1, we would present the existing job\/task analysis and ask our stakeholders if the current list of domains and subdomains is complete as-is, or if each should be updated (i.e., should content be added, removed, or changed).&nbsp; If anything should be updated, how should it be updated?&nbsp; The job analyst would consolidate all feedback and administer a Round 2 questionnaire asking the same questions.&nbsp; Are the domains and subdomains fine as-is, or should they be updated?&nbsp; And if so, how?&nbsp; This process would continue until consensus is reached, as illustrated below.<\/p>\n\n\n\n<figure class=\"wp-block-image is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/www.proftesting.com\/blog\/wp-content\/uploads\/2019\/01\/1.19-Delphi-2-700x241.png\" alt=\"Delphi Method\" class=\"wp-image-1058\" width=\"700\" height=\"241\" srcset=\"https:\/\/www.proftesting.com\/blog\/wp-content\/uploads\/2019\/01\/1.19-Delphi-2-700x241.png 700w, https:\/\/www.proftesting.com\/blog\/wp-content\/uploads\/2019\/01\/1.19-Delphi-2-250x86.png 250w, https:\/\/www.proftesting.com\/blog\/wp-content\/uploads\/2019\/01\/1.19-Delphi-2-768x265.png 768w, https:\/\/www.proftesting.com\/blog\/wp-content\/uploads\/2019\/01\/1.19-Delphi-2-120x41.png 120w, https:\/\/www.proftesting.com\/blog\/wp-content\/uploads\/2019\/01\/1.19-Delphi-2.png 835w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/figure>\n\n\n\n<p>Should you decide to utilize the Delphi\nMethod for a job\/task analysis revalidation, there are some additional\nconsiderations:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Timing between rounds.&nbsp; This will depend on many factors, including,\nbut not limited to the overall job\/task analysis revalidation timeline, how\nquickly your stakeholders respond to your questionnaire, and how quickly the results\ncan be consolidated and turned into an updated questionnaire for the next round.<\/li><li>Number of rounds.&nbsp; You should have some idea of the number of\nrounds you are willing to go through before you determine you are finished.&nbsp; For most organizations, somewhere between 2-3\nrounds should be enough.&nbsp; However, it\u2019s\npossible that you may need 4 or 5 rounds to reach consensus.&nbsp; This should be determined in advance (or at\nthe very least, you should put a cap on the total number of rounds you are\nwilling to entertain in advance of the process).<\/li><li>Number of stakeholders.&nbsp; The number of stakeholders who should respond\nto your questionnaire should be based on the number of subject matter experts\nyou would need to obtain a representative sample of your candidate population.&nbsp; This should be somewhere between 8-15 people,\ndepending on how many demographic buckets you\u2019re trying to fill.<\/li><\/ul>\n\n\n\n<p>While we would argue that a face-to-face focus group is always the best way to conduct the revalidation of a job\/task analysis, we hope this alternative methodology proves useful.<\/p>\n","protected":false},"excerpt":{"rendered":"Let us begin by defining the Delphi Method for collecting data.&nbsp; The Delphi Method involves creating a questionnaire, administering it to a panel of stakeholders, soliciting feedback, updating the questionnaire based on the feedback, and sending it out again, as illustrated below.&nbsp; This iterative process may go for 2, 3, or more rounds until consensus&#8230; <a class=\"view-article\" href=\"https:\/\/www.proftesting.com\/blog\/2019\/01\/30\/delphi-method\/\">View Article<\/a>","protected":false},"author":4,"featured_media":1066,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[44],"tags":[17,63,147],"class_list":["post-1056","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-test-development","tag-job-task-analysis","tag-jta","tag-survey"],"_links":{"self":[{"href":"https:\/\/www.proftesting.com\/blog\/wp-json\/wp\/v2\/posts\/1056","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.proftesting.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.proftesting.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.proftesting.com\/blog\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.proftesting.com\/blog\/wp-json\/wp\/v2\/comments?post=1056"}],"version-history":[{"count":9,"href":"https:\/\/www.proftesting.com\/blog\/wp-json\/wp\/v2\/posts\/1056\/revisions"}],"predecessor-version":[{"id":1070,"href":"https:\/\/www.proftesting.com\/blog\/wp-json\/wp\/v2\/posts\/1056\/revisions\/1070"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.proftesting.com\/blog\/wp-json\/wp\/v2\/media\/1066"}],"wp:attachment":[{"href":"https:\/\/www.proftesting.com\/blog\/wp-json\/wp\/v2\/media?parent=1056"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.proftesting.com\/blog\/wp-json\/wp\/v2\/categories?post=1056"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.proftesting.com\/blog\/wp-json\/wp\/v2\/tags?post=1056"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}